Terms and Conditions

These Terms and Conditions ("Terms") govern your use of our website, products, and services, including our SMS messaging program. By accessing our website, purchasing products, or engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of Our Website and Services

  • Eligibility: You must be at least 18 years old to use our website, purchase our
    products, or participate in our SMS messaging program. By using our services,
    you represent that you meet this requirement.
  • Account Responsibility: If you create an account, you are responsible for
    maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately at info@ebcdrmeg.com if you suspect unauthorized use.
  • Prohibited Activities: You may not use our website or services to:
    • Violate any laws or regulations.
    • Engage in fraudulent or deceptive practices.
    • Attempt to gain unauthorized access to our systems or data.
    • Distribute viruses, malware, or other harmful code.

2. Product Purchases

  • Product Descriptions: We strive to ensure that all product descriptions are
    accurate. However, we do not guarantee that descriptions, images, or
    specifications are error-free.
  • Pricing: All prices are listed in USD and exclude taxes, shipping, or handling
    fees unless otherwise stated. We reserve the right to update prices at any time
    without prior notice.
  • Order Acceptance: Your order is an offer to purchase, which we may accept or
    reject. We reserve the right to cancel orders due to pricing errors, stock
    unavailability, or suspected fraud.
  • Payment: We accept payments through secure third-party processors. You agree to provide accurate payment information and authorize us to charge the listed price for your order.

3. Shipping and Delivery

  • Shipping: We ship to addresses within the United States. Shipping costs and
    estimated delivery times are provided at checkout.
  • Delivery Risks: We are not responsible for delays or losses due to shipping
    carrier issues, incorrect addresses provided by you, or events beyond our control (e.g., natural disasters).
  • International Orders: Customers are responsible for any customs, duties, or taxes imposed by their country.

4. Returns and Refunds

  • Our return policy, detailed separately at www.ebcdrmeg.com/returns, allows
    returns of our products, subject to specific conditions. Please review our Return
    Policy for full details.

5. Subscriptions

  • Subscription Terms: If you enroll in a subscription for our products, you
    authorize recurring charges to your payment method at the frequency selected
    (e.g., monthly).
  • Cancellation: You may cancel your subscription at any time before the next
    billing cycle through your account settings or by contacting us at
    info@ebcdrmeg.com. No refunds are issued for partial subscription periods.
  • Modifications: We may modify subscription terms or pricing with prior notice via email or our website.

6. SMS Messaging Program

  • Types of Messages: By opting into our SMS messaging program, you may
    receive messages including, but not limited to:
    • Order Alerts: Notifications about order confirmation, shipping updates, or
      delivery status.
    • Account Notifications: Updates about your account, such as password
      changes or subscription renewals.
    • Promotional Messages: Offers, discounts, or information about our dog
      nutrition products, including krill oil.
  • Messaging Frequency: Messaging frequency may vary based on your interactions with us, such as purchases or subscription status.
  • Costs: Message and data rates may apply, as determined by your mobile carrier.
  • Opt-Out: To opt out at any time, text STOP to any message we send. You will receive a confirmation message and no further messages unless you opt back in.
  • Assistance: For assistance, visit our website at www.ebcdrmeg.com.
  • Privacy and Terms: Visit our website for our Privacy Policy and for these Terms of Service.

7. Intellectual Property

  • All content on our website, including text, images, logos, and product
    descriptions, is the property of Earth Bourne Curatives or our licensors and is
    protected by copyright, trademark, and other laws.
  • You may not reproduce, distribute, or modify our content without prior written consent.

8. Privacy

  • Our collection, use, and sharing of your personal information, including SMS
    consent, are governed by our Privacy Policy, available on our website. By using our services, you consent to the practices
    described therein.

9. Limitation of Liability

  • As-Is Products: Our products are provided without warranties of any kind, express or implied, except as required by law. We do not guarantee that our products will meet specific health outcomes for your pet.
  • Liability Cap: To the fullest extent permitted by law, Earth Bourne Curatives
    liability for any claim arising from our products or services is limited to the amount you paid for the product or service in question.
  • No Consequential Damages: We are not liable for indirect, incidental, or
    consequential damages, such as loss of profits or pet health issues, arising from
    the use of our products or services.

10. Indemnification

  • You agree to indemnify and hold Earth Bourne Curatives, its affiliates, and
    employees harmless from any claims, losses, or damages arising from your use
    of our website, products, or services, including our SMS messaging program, or
    your violation of these Terms.

11. Termination

  • We reserve the right to suspend or terminate your access to our website,
    services, or SMS messaging program if you violate these Terms or engage in
    conduct we deem harmful to our business.

12. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by the laws of Colorado, USA,
    without regard to conflict of law principles.
  • Disputes: Any disputes arising from these Terms or our services will be resolved
    through binding arbitration in Colorado, USA, under the rules of the American
    Arbitration Association, except where prohibited by law. You waive the right to
    participate in class actions.

13. Changes to These Terms

  • We may update these Terms at any time by posting the revised version on our
    website at www.ebcdrmeg.com/terms. Changes take effect immediately upon
    posting. Your continued use of our services constitutes acceptance of the
    updated Terms.

14. Contact Us

  • For questions about these Terms, please contact us at info@ebcdrmeg.com.